Before You Integrate with Xero - FAQ

Before You Integrate with Xero - FAQ

Before You Integrate with Xero

eXconnect & Xero Integration

Connecting eXconnect to your Xero account is a powerful and flexible way to manage your invoicescustomers and bills.

With eXconnect and Xero integration you can:

  1. Synchronise and merge your customer list between eXconnect and Xero
  2. Reconcile payments with a eXconnect Clearing accounts
  3. Synchronise your Invoices and Payments
  4. Synchronise your purchase bills.

We are constantly working on improving our integration with Xero to make the process as seamless and easy as possible, at the moment we see two common problems that occur when connecting and synchronising Xero accounts;

  1. How Xero differentiates Customers/Contacts between Suppliers
  2. Not using a Clearing account to Reconcile payments, overpayments & prepayments

There is some setup involved to get the most out of your eXconnect and Xero integration and some of it is best to work through with your accountant or bookkeeper ensure accounts that money is going between is correctly setup.


Customers/Contacts and Suppliers

A Supplier in Xero is any contact with a Bill attached to them. A Supplier can also be a Customer if they have an Invoice and a Bill attached to them. We merge all Customers and all other Contacts (not marked as Suppliers or Customers). If you have Suppliers in your Contacts list who do not have a Bill attached to them, they will be merged.

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Important: Contacts can appear in both the Customer and the Supplier list if they have an Invoice and a Bill attached to them.


Clearing Account & Reconciling Payments

This is leaning more towards the accounting side of things. To avoid confusion or to help you understand a bit more we recommend working through this with your accountant/bookkeeper or a friend who is “pretty good at that accounting sort of stuff”. 

eXconnect marks Xero invoices as being paid once a payment has been processed, not when it is deposited into your bank account. This doesn’t impact the money you are being paid or received; however it can cause problems with how invoices are reconciled in your Xero account. 

To avoid this causing problems, it is a good idea (and good accounting practice) to create a clearing account in Xero.

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