ERPLY and Xero Overpayment document

ERPLY to Xero Overpayment processing:

Create invoice in ERPLY:

*Select Customer and update the information on the invoice.

*Select the location to invoice for.

*Select products and add to the invoice with the quantity.

Press confirm the Invoice to generate the invoice in ERPLY.

Making a Payment:

*Press the Dollar sign button to make a payment.

*Enter the amount to be paid.

*Press save to finalize the payment for the invoice.

Once the Payment has been processed in ERPLY in can result in the following scenarios:

Scenario 1 – Exact amount

*Normal transaction the amount paid matches the amount owing on the invoice and is processed normally.

Scenario 2 -Overpayment

*Amount entered for payment is more than the amount owing on the invoice( this can be by Mistake or on purpose as requested by the customer), hence this will show customer balance on the invoice payment screen.

*To use this overpayment/customer balance this can be done via Xero.

*This Customer balance can either be refunded to the customer or can be used for future transactions.

LOGIN to Xero:

Business Invoices  Locate the Invoice to adjust.

 Select the Overpayment Invoice

*Click Credit Note Options

*Select Allocate Credit

*On this screen we can see, if there are any other invoices for the customer.

*You can allocate the funds to single or multiple invoices, equal to the balance the customer overpaid for.

*Overpayment balance received via bank in Xero can be reconciled to this overpayment credit note, created via eXconnect.

*There is an option for cash Refund, where the amount can be returned to the customer.

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