ERPLY to Xero Overpayment processing:

Create invoice in ERPLY:

*Select the location to invoice for.

*Select products and add to the invoice with the quantity.

*Enter the amount to be paid.

*Press save to finalize the payment for the invoice.

Once the Payment has been processed in ERPLY in can result in the following scenarios:

Scenario 1 – Exact amount

*Normal transaction the amount paid matches the amount owing on the invoice and is processed normally.

Scenario 2 -Overpayment

*To use this overpayment/customer balance this can be done via Xero.

*This Customer balance can either be refunded to the customer or can be used for future transactions.

LOGIN to Xero:

 Select the Overpayment Invoice

*Select Allocate Credit

*On this screen we can see, if there are any other invoices for the customer.

*You can allocate the funds to single or multiple invoices, equal to the balance the customer overpaid for.

*Overpayment balance received via bank in Xero can be reconciled to this overpayment credit note, created via eXconnect.

*There is an option for cash Refund, where the amount can be returned to the customer.